Dealing With Last Minute Requests
Episode #286
Overview
How do you react when you get a call, text, or email from a client or a potential client that has a last-minute urgent request? Do you drop everything you’re doing to help your client? Does it derail your plans and stress you out? This week on the Grow Your Video Business Podcast Ryan goes solo to break down this all too often occurrence in the video industry and gives some incredibly helpful insight on how to deal with the dreaded last-minute request. We all love getting new clients, but this episode will help you to understand that sometimes the answer needs to be no. Ryan shares the importance of having boundaries, the top 5 things to consider before jumping into a new project, the importance of building a community, getting clear on deadlines, budgeting, and much more!
Key Takeaways
- You don’t have to say yes to every new project.
- Handling last-minute requests can be very difficult.
- You should be very detailed before closing a last-minute request.
- Charging a rush fee is necessary in some cases.
In This Episode
- Intro [00:00]
- How to handle last-minute requests [01:00]
- The top 5 things to consider [07:19]
- The importance of building a community [12:48]
- Get clear on deadlines [14:50]
- What's the budget? [15:58]
- When you should charge a rush fee [18:42]
- When you say yes to something you are saying no to something else [23:00]
Quotes
[04:13 - 04:18] "Somebody else's emergency does not need to become yours."
[21:22 - 21:32] "If you've got an open day, you should be doing something to work on your business, and the stuff that you can be doing to work on your business has a long-term ROI."
[21:47 - 21:54] "You should not be apologizing. If anything, like, they should be apologizing to you for making you consider this last-minute request.”
Links
FREE Workshop Available "How to Consistently Earn Over $100k Per Year in Video Production
While Working Less Than 40 Hours Per Week"
Get the ASCEND Method Cheat Sheet
Join the Grow Your Video Business Facebook Group
Follow Ryan Koral on Instagram
Follow Grow Your Video Business on Instagram
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